Welcome to Anfaal Capital

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COMPLAIN FORM

Anfaal Capital takes all feedbacks and complains seriously from you. Rest assured that your complaints, no matter how small it is, will be given the utmost priority and importance.

Should you have a complaint, please go here, or alternatively, please write to us and address all correspondences to:

Head of Compliance

Anfaal Capital
Ground Floor,KANO Building No.1
Al-Faisaliyah, Madina Road
PO Box 126575
Jeddah 21352
Saudi Arabia
Fax +966 12 6928421

Email compliance@anfaalcapital.com

All complains received by us will be handled as follow:

1. Once a complaint is received, we will acknowledge the receipt to the person who made the complaint within 2 working days;

2. All complaints are discrete, private and confidential;

3. Our Compliance Department will do all the necessary investigation. This process may take between 5 to 20 working days, depending on the seriousness of the case;

4. We shall keep you updated on the status of the investigation, if necessary;

5. Once the investigation has been concluded, we shall be in contact with the person who made the complaint and informed the outcome of the investigation.

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